Privacy Policy

We collect information you provide directly when you create an account, make a purchase, or contact us. This includes your name, email address, and payment details (processed securely by Stripe — we never store card numbers).

We also collect usage data automatically, such as pages visited, browser type, and IP address, to improve the platform experience.

We use your information to:

• Provide and manage your access to purchased content
• Send transactional emails (purchase confirmations, password resets)
• Improve platform features and fix issues
• Respond to support requests

We do not sell your personal data to third parties.

We use strictly necessary cookies to maintain your session and authentication state. We do not use advertising or tracking cookies.

We share data only with trusted service providers required to operate the platform:

• Stripe — payment processing
• DigitalOcean — cloud hosting and file storage
• SendGrid / SMTP provider — transactional email delivery

Each provider is bound by their own privacy policies and data processing agreements.

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at support@sophiasolved.com.

We implement industry-standard security measures including HTTPS encryption, secure cookie handling, and hashed passwords. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

We may update this policy from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

Questions about this policy? Reach us at support@sophiasolved.com.